Komatsu Forklift U.S.A. Inc. has an excellent reputation for building dependable and rugged lift trucks. Komatsu is recognized around the world as a company with a prosperous heritage while preserving an outstanding benchmark of innovation and quality in both design and equipment production.
Komatsu Forklift U.S.A., Inc., a branch of Komatsu Forklift Co., Ltd., International Division and Komatsu Utility Co., Ltd remains faithful to their pledge of helping to foster a better tomorrow. The company heritage dates back to 1921, when Komatsu, Ltd started out in Japan as a producer of mining and construction equipment. Very soon the business grew into an industry leader and was responsible for constructing Japan’s first contemporary bull dozer and farm tractor.
Komatsu has matured into a international giant over the last few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. With modern designs and technological superiority, they continue to be at the forefront of these industries.
Ever since 1945, Komatsu Forklift Co. Ltd has matured tremendously. Using contemporary design approaches and superior production capabilities, Komatsu has distinguished itself through the engineering of reliable and rugged forklifts that consumers from around the world have come to rely on. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the growing demand for its products in the North American market. To improve costs and efficiencies, a contemporary facility was developed in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and manufacturing operations.
Remaining one of the principal suppliers and makers of rugged and modern lift trucks these days, Komatsu Forklift U.S.A., Inc continues to meet their customers’ needs worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy customers along with their North American clients.
After years of providing consumer service and maintaining rapport, Komatsu Forklift understands that meeting the customers’ needs is vital. All original product development at Komatsu begins first with the customer. By welcoming contributions and opinions, they are able to ascertain client needs and expectations then cultivate revolutionary creations and then build to exceed Komatsu Engineering Principles. Assuring consumers that quality is designed from the start and maintained throughout the manufacturing, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
Komatsu engineers are specialized professionals in designing lift trucks, construction equipment and heavy duty equipment. Their design skill and expertise assures that every new piece of equipment will last in the toughest environments and have the ability to withstand the roughest applications. Adherence to stringent engineering principles permits Komatsu Forklift to satisfy ISO 9001 standards. Computer aided design and strict internal quality standards all contribute to high-class lift truck products. Komatsu Engineering Standards transform the contemporary and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service facility. This state-of-the-art plant starts the manufacturing process with raw steel which is then welded, designed and primed. Once assembled and painted the forklifts are ready to leave the facility and enter the marketplace. Maintaining quality control through the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes that since a product is only as worthy as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their dedicated supplier networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating instruction, or aftermarket support, their diverse association of knowledgeable and capable professionals are available. Komatsu Forklift Supplier locations across the country have a Komatsu OEM parts on-hand to provide the necessary service needed to keep customers’ operations running fluently. Computerized, real-time access with next day distribution from their highly automated circulation hub is another option. The web-based K-Link system assists sellers with on-line components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they acknowledge that their world-class customers rely on Komatsu forklifts in their daily operations. So Komatsu focuses their attention on their countrywide account customers allowing them to gain from a unique relationship that lets them adapt their relationship in order to raise customer productivity and profits. Komatsu nationwide account customers have access to on-line parts and operations support system and a inclusive fleet management program, offering the ability for Komatsu to be their total solution for any forklift concerns.
The dependable and efficient personnel at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience whether it is through sales, education, maintenance, or aftermarket support. They want to guarantee the level of customer service provided will help their customers satisfy or exceed their objectives and build a profitable business/client partnership in the process. Komatsu strives to understand each of their customers’ unique methods of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
Komatsu encourages you to get in touch with with one of their many community Komatsu lift truck dealers to learn more about the several products and services available. Customer satisfaction and support are two of the companies top priorities and it is easy to see why thousands of consumers world-wide rely on the Komatsu family of products everyday.
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